Technical Business Management (TBM) Taxonomy artifacts in ServiceNow
Like many others, I have used the Technical Business Management (TBM) Taxonomy of the TBM Open Forum in the ServiceNow implementations I was involved in. Rather than reinventing the wheel, I also used the definitions and the names of the solutions and the towers that the TBM Council and its community defined. At the TBM Conference 2022, the overlap of TBM Taxonomy with ServiceNow's CSDM was presented by Mark Brodman of ServiceNow. Since then, I have become a member of the TBM community and [...]