Archive: August 2025
Why reinvent the wheel? Use TBM 5.0 Content in the CSDM 5.0 Data Model
ServiceNow defined a Common Service Data model (CSDM5) without content. The TBM Council defined both a data model (TBM5) and its content. This article describes how to populate the content of TBM5 into CSDM5. TBM5 defined/described (relations between) artifacts for [...]
Rethinking IT Foundations: From SaaS to Services, Products, and Beyond
For years, we’ve relied on concepts like SaaS, PaaS, IaaS, and DCaaS to describe how technology is delivered. These terms still exist, but they no longer fully capture today’s reality. Why? As platforms become software-defined, AI prompts are replacing software [...]