Although often used interchangeably, CMDB and CSDM serve fundamentally different purposes. Confusing the two is one of the main reasons 75% of the CMDB initiatives fail. What Is the CMDB? The Configuration Management Database (CMDB) is an operational data store [...]
Industry figures consistently show that only about 25% of organisations realise meaningful value from their CMDB investments . In most cases, the CMDB data model is implemented from a predominantly technical perspective. As technology stacks grow more complex, the CMDB [...]
Not everybody has time to read a long white paper or go through endless PowerPoint slides. This article provides a knowledge article that describes the key artefacts and explains how to classify and govern them in compliance with CSDM5. A [...]
IT environments rarely break because of one big dramatic event. More often, they erode slowly: a configuration flag quietly flipped, a firewall rule added “just for testing,” a VM resized without documentation, a registry key tweaked by an engineer in [...]
Despite rapid advances in cloud computing, DevOps, automation, and Infrastructure-as-Code, many organizations still struggle with a fundamental question: What actually constitutes a “change” in 2025 — and what does not? Is every drift detected, to be managed via change? Misclassification [...]