Transition from “obligations of means” to “obligations of result”
Companies typically innovate and maintain hosted solutions that differentiate them from the competition, often with support from the Platform Supplier or a 3rd Party. Ever-changing business requirements drive the rapid innovations of these solutions. [...]
Best Practice Data Model tips for ServiceNow (CSDM 5.0)
Introduction In the expansive world of ServiceNow, structure and clarity are key. ServiceNow's Common Service Data Model (CSDM) offers a recommended framework to bring order to IT ecosystems. While the CSDM is sound, it leaves [...]
Nieuwe Regels voor Arbeidsrelaties: Handhaving Wet DBA en de Introductie van Wet VBAR
Met de regulering van arbeidsrelaties wil de overheid meer duidelijkheid en zekerheid bieden over de juridische positie van opdrachtgevers en opdrachtnemers. Door de handhaving van de Wet DBA en de introductie van de Wet VBAR [...]
How to Manage Innovation and Maintenance of the ServiceNow Platform
I often get asked how to best manage the ServiceNow Platform. I typically advise the following basic concept and then customize my advice to make it fit for purpose and audience: First get the recommended [...]
How to Qualify as an Independent Entrepreneur for Freelance Assignments in the Netherlands?
The Dutch government plans to replace the current DBA Law from 2016 with the new DBVAR Law. The new law will take effect on January 1st. 2025, and, unlike the old DBA Law, will be [...]
Understanding Digital Products and Digital Product Instances in the IT4IT Framework
Introduction to Digital Products and Instances Digital Products are central to the IT4IT framework, which provides a comprehensive standard for managing the digital lifecycle of products. According to the IT4IT Standard, a Digital Product encompasses [...]