CMDB vs CSDM — Scope and Purpose Explained

Although often used interchangeably, CMDB and CSDM serve fundamentally different purposes. Confusing the two is one of the main reasons 75% of the CMDB initiatives fail. What Is the CMDB? The Configuration Management Database (CMDB) is an operational data store. CMDB scope The CMDB contains: Deployed configuration items (CIs) Runtime instances and their technical relationships Discovered and federated infrastructure and platform components Service instances and their dependencies Operational attributes required for ITSM, ITOM, SecOps, and risk use cases CMDB characteristics Focused on runtime [...]

By |2025-12-23T17:29:54+02:00December 23rd, 2025|Information, TBM/CSDM/CMDB|0 Comments
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How to Operationalize CSDM5? Transition from CMDB Burden to meaningful Business Value

Industry figures consistently show that only about 25% of organisations realise meaningful value from their CMDB investments. In most cases, the CMDB data model is implemented from a predominantly technical perspective. As technology stacks grow more complex, the CMDB becomes increasingly difficult for business stakeholders to understand and use. The consequences are familiar: outdated operating models remain in place, modern practices are only partially adopted, data quality declines, operational costs rise, and the promised benefits of the CMDB fail to materialise. Experience across CMDB [...]

By |2025-12-23T17:24:05+02:00December 21st, 2025|ServiceNow, TBM/CSDM/CMDB|0 Comments
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CSDM5 On One Page

Not everybody has time to read a long white paper or go through endless PowerPoint slides. This article provides a knowledge article that describes the key artefacts and explains how to classify and govern them in compliance with CSDM5. STRATEGIC PORTFOLIO & ARCHITECTURE A Business Capability (e.g., "Contract Management") is a strategic function realized by the governing portfolio asset(s): the Business Application(s). A Business Application is the conceptual system that interfaces with other Business Applications and has a lifecycle and ratings that the [...]

By |2025-12-10T00:04:20+02:00December 9th, 2025|Uncategorized|0 Comments
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Drift Management: Why It Matters, Who Needs It, and How to Get It Right

IT environments rarely break because of one big dramatic event. More often, they erode slowly: a configuration flag quietly flipped, a firewall rule added “just for testing,” a VM resized without documentation, a registry key tweaked by an engineer in a hurry. Individually harmless. Cumulatively fatal. That creeping erosion is configuration drift—and left unmanaged, it undermines security, stability, auditability, and engineer sanity. This blog outlines what drift management is, why organisations benefit from it, and what you actually need to implement it effectively. 1. [...]

By |2025-12-05T19:59:31+02:00December 5th, 2025|IT4IT|0 Comments
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Change and Drift Mngt in 2025

Despite rapid advances in cloud computing, DevOps, automation, and Infrastructure-as-Code, many organizations still struggle with a fundamental question: What actually constitutes a “change” in 2025 — and what does not? Is every drift detected, to be managed via change? Misclassification leads to unnecessary workload for change managers, friction for engineering teams, and reduced operational clarity. At the same time, under-governance creates unacceptable risk. Modern Change Management must therefore strike a careful balance between speed and control, using clear decision criteria and placing each activity [...]

By |2025-12-04T21:59:12+02:00December 4th, 2025|IT4IT, ServiceNow, Uncategorized|0 Comments
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