For many organizations, IT is still structured around systems, platforms, or departments. While that might have worked in the past, it often results in fragmented ownership, blurred accountabilities, and difficulties aligning with business needs. A better way forward is to structure IT around six top-level services, derived from the six solution types in the TBM (Technology Business Management) 5 framework. This model creates clarity, aligns IT with business value, and allows enterprises to manage technology at the right level of abstraction. By structuring [...]