ServiceNow Labor & Contractor Rates, Benchmark January 2025

In another article ChatGPT generated a proposal on how to implement, maintain and innovate a ServiceNow Platform. In this article you can find the average rates that were used by ChatGPT for that article per role, differentiating on seniority/experience and sourcing model. DISCLAIMER: the figures herein are indications. actual figures are subject to variations (up and down) per company/situation/volume. Not everybody uses the same definitions, i use the following: In the proposal market standard roles were used, that are common in DevSecOps organizations (for [...]

By |2025-05-17T14:12:14+02:00January 13th, 2025|Publication|0 Comments

Proposal for ServiceNow Platform Technical Agile ITSM Implementation

There are several ways to approach sourcing for a ServiceNow project in the Netherlands. You can opt to manage it internally, bring in temporary expertise, or partner with one of the Big Five consultancies—be it through local, nearshore, or offshore resources. Each of these options comes with its own set of pros and cons. Factors such as cost, quality, risk, and timelines will likely vary across these choices.Below, you’ll find a proposal generated based on market rates that are typically seen in the industry [...]

By |2025-05-17T14:12:26+02:00January 13th, 2025|ServiceNow|0 Comments

CMDB Variations: Why One Standard Does Not Fit All

Organizations frequently experience confusion regarding Configuration Management Databases (CMDB's). This confusion arises because there is currently no single, universally followed standard. Various authorities, governance bodies, auditors, and technology vendors have each introduced overlapping frameworks. As a result, the definitions of key concepts—such as Configuration Items, CMDBs, and Assets—often differ depending on the source. Even within a single organization, multiple frameworks can coexist, some of which may be outdated or only partially adopted. Inconsistent Approaches to “What” and “How” Enterprises vary significantly in: What info [...]

By |2025-05-17T14:12:45+02:00January 5th, 2025|ServiceNow|0 Comments

One Real-time Configuration and Asset Database for the Enterprise?

The Future of Configuration and Asset Databases (CADB) in an AI-Driven IT Landscape: A Vision for 2027 In today's rapidly evolving IT environment, traditional Configuration Management Databases (CMDBs) are increasingly falling short. They lack fine-granular data, are rarely updated in near real-time, and struggle to keep pace with the fragmented nature of modern IT infrastructures. Yet, these shortcomings aren't necessarily detrimental—at least not immediately. By 2027, the role and functionality of CMDBs will have fundamentally transformed, driven by the integration of Artificial Intelligence [...]

By |2025-01-05T16:32:56+02:00January 3rd, 2025|IT4CSM, IT4ESM|0 Comments
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