CSDM5 On One Page

Not everybody has time to read a long white paper or go through endless PowerPoint slides. This article provides a knowledge article that describes the key artefacts and explains how to classify and govern them in compliance with CSDM5. STRATEGIC PORTFOLIO & ARCHITECTURE A Business Capability (e.g., "Contract Management") is a strategic function realized by the governing portfolio asset(s): the Business Application(s). A Business Application is the conceptual system that interfaces with other Business Applications and has a lifecycle and ratings that the [...]

By |2026-01-03T17:14:30+02:00December 9th, 2025|Uncategorized|Comments Off on CSDM5 On One Page

Structuring IT the Smart Way: Six Top-level Services for Enterprises

For many organizations, IT is still structured around systems, platforms, or departments. While that might have worked in the past, it often results in fragmented ownership, blurred accountabilities, and difficulties aligning with business needs. A better way forward is to structure IT around six top-level services, derived from the six solution types in the TBM (Technology Business Management) 5 framework. This model creates clarity, aligns IT with business value, and allows enterprises to manage technology at the right level of abstraction. By structuring [...]

By |2026-01-03T17:14:31+02:00August 27th, 2025|Uncategorized|Comments Off on Structuring IT the Smart Way: Six Top-level Services for Enterprises

Why reinvent the wheel? Use TBM 5.0 Content in the CSDM 5.0 Data Model

ServiceNow defined a Common Service Data model (CSDM5) without content. The TBM Council defined both a data model (TBM5) and its content. This article describes how to populate the content of TBM5 into CSDM5. TBM5 defined/described (relations between) artifacts for "Technology Consumers" (who?), "Technology Solutions" (what?), "Technology Resource Towers" (how?), and "Technology Cost Pools" (how much?). You can download a free copy of the TBM 5.0. CSDM5 defined/described who, what, how, and how much, albeit its focus is more on ITSM/ITOM than on ITAM/ITFM. [...]

By |2026-01-03T17:14:31+02:00August 22nd, 2025|ServiceNow, TBM/CSDM/CMDB, Uncategorized|Comments Off on Why reinvent the wheel? Use TBM 5.0 Content in the CSDM 5.0 Data Model
Go to Top